Privacy policy
LEGAL NOTICES
The publisher of the Site is Energecia SAS, a simplified joint-stock company (hereinafter the “Company”) registered with the Paris Trade and Companies Register under number 895409233, with its registered office at 4, rue du Roi de Sicile 75004 Paris.
The site is hosted by Shopify Inc.
PREAMBLE
We value the relationship with our customers as much as we value transparency and honesty about how we operate. This is why we wanted to share with you our Terms of Use, including our Privacy Policy, in order to inform you of the information we collect, how we use it, to whom we may transmit it and how to access it, modify or delete them from our system.
We treat all your personal information (“Personal Information”) as confidential (subject to what is provided in these Terms of Use). They are stored on a secure server and we comply with data and consumer protection legislation.
ARTICLE 1 – ACCESS TO THE WEBSITE
These Terms of Use (which include our Privacy Policy) apply without restriction or reservation to all services offered by Energecia on its energecia.com website (hereinafter “the Site”). Together with our General Conditions of Sale, they constitute the entire agreement between the Company and the user of the Site (hereinafter the User).
These Terms of Use are accessible at any time on the Site and will prevail over any other version or any other contradictory document (except the General Conditions of Sale).
Our site is regularly updated, so we may change the content at any time. If necessary, we reserve the right to interrupt access to our Site, or even to close for an indefinite period. However, we are under no obligation to update and we are not responsible if certain information is no longer up to date.
Use of our Site implies acceptance of these Terms of Use.
Access to certain parts of the Site may be restricted to users who have already created an account. It is therefore your responsibility to take all necessary steps to be able to access our entire Site, and to ensure that all persons accessing our Site via your internet connection (or your login) have read these Terms of Use.
ARTICLE 2 – ACCOUNT CREATION
In order to order products on our Site, any user must create an account by providing the required information in the electronic form created for this purpose.
The user declares that the personal information indicated during his registration is complete, accurate and allows to identify him accurately. Any personal information that would be fanciful and/or slanderous is likely to result in the closure of the User’s account and the cancellation of his order, at our discretion.
When creating an account, the user chooses a username and password, which he undertakes to keep confidential.
This account will be susceptible at any time by the User using its identifiers (subject to any unavailability of the Site for any reason whatsoever). We reserve, however, the right to limit, suspend or terminate the accounts of Users whose actions would be contrary to our Terms of Use or General Conditions of Sale or would undermine the security of transactions or other users.
The user is responsible for all actions performed on our Site by means of his username and password. Any User registered on the Site will be bound for any order placed with its identifiers, subject to the right of withdrawal (as provided in the General Conditions of Sale).
ARTICLE 3 – INTELLECTUAL PROPERTY
3.1. Content of the Site
We hold all intellectual property rights attached to the content of our Site, subject to the rights of third parties and content posted by third parties, for which we hold a license.
The content of our Site is protected by copyright legislation and other laws in France and other countries.
3.2. Use of Site Content (for commercial purposes)
You are free to print a copy and download excerpts from certain pages of our Site for your personal use and to draw the attention of others (belonging to your private sphere) to the content of our Site.
On the other hand, you may not modify in any way any paper or digital copies printed or downloaded from our Site, and you must not use any illustration, photograph, video or audio footage, or any graph independently of the text.
In case of reproduction and/or use of any illustration, photograph, video or audio clip, or any graphic of our Site, you must imperatively and systematically mention our copyright status of said content (as well as any person who contributed to it).
3.3. Creating a link to our Site
You may link to the home page of our Site (excluding any other page of the Site), provided that this link is created in accordance with applicable laws and that it does not damage the reputation of our Site and does not allow you to take advantage of it.
In addition, the creation of this link should not in any way suggest the existence of any form of association between you and the Company, or any endorsement or support from us.
The creation of a link to our Site from a site that does not belong to you is strictly forbidden.
Our site should not be framed by any other site, and the creation of any link to any other page of our Site that the home page is prohibited. We reserve the right to withdraw our consent at any time without prior notice.
In any case, the website on which you link to our Site must comply in every respect with our content standards.
3.4. Other Uses
The use of our Site and/or all or part of its content for any reason other than those mentioned above and in particular for commercial purposes requires our prior written authorization which must be requested from us (by email to team@energecia.com).
3.5. Misuse of the Site
You must not misuse our site or knowingly introduce viruses, Trojan horses, etc. or any other malicious or technologically harmful material.
You must not attempt to fraudulently access our Site, the server hosting it, or any other server, computer, or database linked to our Site. You must not attack our Site via a “denial of service attack” or “distributed denial of service attack”.
We will report any violations to the relevant law enforcement authorities and will cooperate fully with them, revealing your identity if necessary.
In the event of a breach, we reserve the right to immediately delete your User account and prohibit you from accessing our Site, either temporarily or permanently.
We cannot be held responsible for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful equipment, which could infect your computer equipment, computer programs, data or other materials, which would be due to the use of our Site or the downloading of any material accessible on this Site as well as on any linked site.
3.6. Sanctions
In the event of non-compliance with the above provisions (and in particular in the event of misuse of any illustration, photograph, video or audio footage, or any graphic of our Site), we reserve the right to delete your User account and deny you access to our Site (temporarily or permanently). You must also, at our first request, return or destroy any (paper or computer) you may have made.
We also reserve the right to claim damages.
ARTICLE 4 – PRIVACY POLICY
4.1. Information Collected
When browsing our site and in order to provide you with the best possible service, we may collect several types of information, including:
– when ordering or creating your user account: your name, your contact details (address, email address, phone number) and the information on your credit card.
– when ordering: the delivery address(s) entered, the username and password associated with your account and the history of your selection of products and actions on our Site.
– at the time of any request for information, any email addressed to our customer service, subscription to our newsletter or any other service, participation in a contest, vote for a product or postings: your name, contact details and any other information such as your age, your interests and product preferences;
– during any visit to the site: your internet location (IP address, domain name of type.fr or.com, original url), the browser used, the country and the telephone prefix of your computer, the pages of our Site that you consulted during your visit, the ads you clicked on and any searches you performed.
– we may collect this information even if you do not have a User account with us.
– finally, we can obtain customer lists from third parties to invite new people to share the energecia.com experience. However, these lists only include people who have consented to receive promotional emails. In any case, all our emails have an unsubscribe option.
– Finally, we inform you that our site is monitored and that we are required to record any information about your visit to our Site that may help us improve the quality of the services we offer.
4.2. Use of Information Collected
Don’t like to receive spam? Well, we don’t like to send spam. That is why we promise to use your Personal Information only to improve our services.
For example, we will not needlessly share your information with third parties unrelated to the Site. For example, we may use the information collected on:
the processing of your orders,
the improvement of our site,
managing a contest, promotion, survey or other options on our Site,
improving our customer service,
improving your browsing experience,
sending periodic emails or information about our offers and products,
improving our advertising.
By visiting Energecia.com, you agree to be contacted by our services for any of the reasons stated above whether by phone, email, or mail. You confirm that you do not consider the use of your Confidential Information to be an infringement of your rights as provided for by French regulations.
When you create your User account, or when you place an order, we store information about you for our company Energecia SAS, responsible for processing, in order to carry out all the operations related to our commercial relationship, namely the creation of your account, the terms of payment, delivery, management of complaints and after-sales servicesales, to provide you with the services to which you subscribe and to address Energecia offers.
In accordance with the regulations on Personal Data, you have various rights, including the right to access, rectify, and object to the processing of your data. To exercise your rights, simply write to us indicating your last name, first name, address, email (used to create the account) and attach a proof of identity by email to team@energecia.com.
You can at any time choose not to receive any more emails from us, The instructions to unsubscribe from our lists are at the bottom of our emails
4.3. How do you protect my information?
Energecia.com has many security measures in place to ensure the protection of your Personal Information.
We have a security system and the most powerful servers on the internet. All sensitive/payment data provided by users is transmitted by SSL 'Secure Socket Layer' protocol and encrypted in our database. They can only be accessed by authorised persons, having specific access rights to our systems and required to keep this information confidential.
After a transaction, your private data will not be stored on our servers.
4.4. Cookie management
The term "cookie" also refers to a small file of information that any website transmits to your computer via the browser you will use. It allows websites and systems providing services to recognize your browser, record and remember certain information in order to interact with you, improve and personalize your browsing experience.
We use cookies to improve the quality of navigation on our Site and the tools we offer. These cookies allow us to remember and process the products in your cart, to understand and save your preferences in preparation for your future visits, to follow the evolution of the advertisements, To gather data concerning the site traffic and the interaction between our site and users.
You can, if you wish, block cookies by changing preferences in your web browser.
In order to improve our understanding of our visitors, we can also call on service providers. These providers are not permitted to use the information collected on our behalf, except to help us operate and improve our business.
4.5. Will my Personal Information be disclosed to third parties?
We are committed to respecting the confidentiality of your Personal Information. They may, however, be communicated to trusted third parties who assist us in the administration of the Site, the proper functioning of our business and the services we offer to you, insofar as these third parties undertake to keep this information confidential.
We will also disclose information about you if it is necessary to confirm to us the law, enforce the policies of our Site, or protect our rights, property or security as well as those of third parties.
Finally, we may disclose your Personal Information or User Account Information to any judicial authority (or other regulatory or governmental authority that investigates suspected illegal activities) at their request.
Because we respect your privacy, we have taken the necessary precautions to confirm ourselves to the General Data Protection Regulation (GDPR). We will therefore not share your Personal Information with third parties without your consent (except as provided above).
However, non-personal data (not identifying you) may be transmitted to any third party for marketing, advertising or other purposes. These Privacy Rules apply only to the collection and use of information we have collected on our Site, and not to information collected offline.
4.6. Right of access
In accordance with the French Data Protection Act, you can, at any time, exercise your right of access to and rectification of your information by contacting us at team@energecia.com.
ARTICLE 5 – LIMITATION OF LIABILITY
We are not responsible for the accuracy of the information contained on our site, including any comments or content posted on our site by third parties.
Our site may contain links to other third party sites and resources; these links are provided for informational purposes only. We do not control the content of these sites or resources and we are not responsible for their content or for any loss or damage that may result from their use.
To the extent permitted by law, the Company expressly excludes:
any guaranteed conditions and other terms that may otherwise be borne by us under the law (except as provided in these General Conditions of Sale);
any liability for direct, indirect or consequential loss or damage suffered by any User in connection with our Site or its use, an inability to use it, or the consequences of using our Site, linked websites and any information published on our Site, including but not limited to: *
Loss of business;
Loss of anticipated turnover, profits, income or savings;
loss of contracts or customers;
loss of data;
loss of time in terms of management or administration;
and any other loss or damage of any kind, whatever the cause, resulting from an offence (including negligence), a breach of contract or any other cause, even foreseeable.
We also disclaim any liability zen in case of disturbances of the site, computer errors or on the Site, sending emails to an incorrect address or any other malfunction or interruption that would be related to the internet.
ARTICLE 6 – APPLICABLE LAW
These terms of use are subject to French law.
ARTICLE 7 – CONTACT US
If you have any questions about our terms of use or privacy policy, please contact us at team@energecia.com.